Pegasus Solutions partners with Caribbean hotels

"I have a great deal of confidence that the educating local hotels on the international best practices will have a positive impact on the competitiveness position of Caribbean hotels …

Digital Phenomena Ltd. has partnered with Dallas based Pegasus Solutions to conduct training seminars for Utell by Pegasus' Caribbean clients. Two of the seminars were held recently at the Superclubs' Breezes Montego Bay Resort.

Digital Phenomena Ltd., a Jamaican e-business company and Pegasus' Caribbean business partner, is leading the efforts in educating local hotels about how to maximize room revenue through optimal yield practices and the use of Pegasus' NetRez central reservation system. The seminars will also educate local hotels on the benefits of global distribution and how to maximize their exposure worldwide.

.Rose Hall Resort and Country Club's Service Advocate at the LXR Code of Service launch last Tuesday. (From left) Mustafa Collins, Nadine Reid, Carol Bourke and Michael Samuels.	Photo by Janet Silvera - Two employees of Rose Hall Resort and Country Club displaying the LXR Code of Service at the launch of the programme last Tuesday

"I have a great deal of confidence that the educating local hotels on the international best practices will have a positive impact on the competitiveness position of Caribbean hotels," said Eileen Heaven, executive director, Digital Phenomena. "These seminars will also educate local hotels on how to capitalize on the many benefits they can experience from use of the Utell reservation and marketing services."

Participating in the seminars were representatives from a wide cross section of Pegasus' clientele from small to large properties across the Caribbean including SuperClubs Group, the Doctor's Cave Beach Hotel, Treasure Beach, and Bar-B-Barn hotels.

revenue management skills

Richard Muhn, customer training specialist, and the course instructor from Pegasus, commented that the hoteliers who attended the course came away equipped with the vital revenue management skills and knowledge that are crucial in today's competing market.

"These hotels understand the importance of online distribution and GDS exposure which Pegasus provides for them, and they have learned how they can maximize their presence and increase bookings through proper product placement strategies," said Muhn. "We are pleased to work with such a great group of hoteliers in a region with excellent potential for growth."

Pegasus Solutions was named "World's Leading Travel Distribution Service" last month at the 13th annual World Travel Awards and is no stranger to the Caribbean, as CHARMS-the Caribbean Hotel Association Reservation Marketing Service-is owned and supported by CHA and operated by Pegasus Solutions. Since 1992, more than 100 CHA hotels have used Pegasus' central reservation, distribution and marketing services under the moniker CHARMS.

About Pegasus

Dallas-based Pegasus Solutions, Inc. is a global leader in providing technology and services to hotels and travel distributors. Founded in 1989, Pegasus' customers include a majority of the world's travel agencies and more than 60,000 hotel properties around the globe.