Doug Brooks is back
Janet Silvera, Hospitality Jamaica Coordinator
Doug Brooks fell in love with Jamaica and its people, long before
he met his Jamaican wife and soulmate Jacqueline Sangster. That
love affair rekindled recently with his return from the United States
to the elegant Tryall Club.
|Doug Brooks, chief executive
officer of the Tryall Club.
Most recognised in Jamaica's tourist industry as the man who honed
the community involvement landscape at the Ritz-Carlton Rose Hall,
Brooks now holds the position of chief executive officer (CEO) of
the renowned Hanover resort.
Prior to joining the Tryall Club, the hospitality expert who has
spent 23 years in the industry, operated The Brooks Group, a hospitality
consulting company specialising in resort operations. One of his
major clients, TWELVE Hotels & Residences, is a cutting edge
residential, hospitality complex based in Atlanta, Georgia.
He has spent the majority of his career with The Ritz-Carlton Hotel
Company as a general manager specializing in the opening of new
hotels. He also held executive positions in sales, marketing and
operations, before going on to open hotels in St. Thomas, United
States Virgin Islands (USVI), Jamaica and Las Vegas.
"We (he and his family) love Jamaica, so we always knew we
would come back home," Brooks told Hospitality Jamaica.
Treating his new job as the "right opportunity, at the right
time," Brooks said he was only too happy, when he was asked
to take up the position by former managing director, Ted Ruddock,
who resigned two months ago in search of fresh horizons.
Aimed at taking his predecessor's legacy of service orientation
to the next level, the CEO said there is a real focus of providing
for the members and owners of the club.
He is also concentrating on the influx of investments that the
22,000 acreage property has been attracting. "We are starting
to see a lot more investments, a lot more homes are being built,"
he noted, adding that the property lend itself to a family type
'Home Sweet Home' atmosphere.
According to Brooks, Tryall is a gem and is on the verge of exploding
from the fantastic work done by Ruddock. "There is a great
vision for the club," he added. Under his watch he plans to
continue to polish this wonderful gem.
Noting at the same time that the real estate market in the region
is beginning to get strong again and Tryall will benefit from that
Doug Brooks is a dedicated and driven hospitality professional
with an outstanding proven success in pre-opening, conversion, team
development, training, administration, quality process training,
revenue management and hotel operations. He was an integral part
in the earning of the AAA 5 Diamond Awards for the Scottsdale Princess
Resort, The Ritz-Carlton, Rose Hall, Jamaica and The Ritz-Carlton,
Lake Las Vegas. Originally from Nebraska, Brooks is the father of